If the price is "wrong" in Training Central, what should you do?

When the price is considered "wrong" in Training Central, the recommended action is to verify the price with your supervisor and update the necessary system, such as SAP. This approach is crucial for several reasons.

First, confirming the price ensures that any discrepancies are addressed promptly, which helps maintain accuracy in financial records and client accounts. Consulting with a supervisor allows for guidance on the correct pricing, as they may have access to additional resources or information about ongoing pricing strategies, discounts, or changes that might not be directly visible in the system.

Additionally, updating SAP after verification ensures that the information in the system is accurate and current, which prevents future confusion or issues in transaction processing. This practice contributes to professional standards within the organization and assures that all dealings with clients are handled with transparency and integrity.

In contrast, ignoring the issue or delaying action could lead to further complications, such as incorrect billing or financial discrepancies. Similarly, contacting the customer prematurely might result in misinformation if the price is not properly confirmed within the company first. Therefore, verifying the price with a supervisor is the most effective and responsible course of action.